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Just got yelled at by a customer at work for no reason. Trying to let it go bc at the end of the day it’s insignificant
Jan 23, 2024
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I have six minutes left. Came to work mad at my boss and mad at the voice in my head but this cannot continue all day. i’m only allowing myself another little bit and then I’m gonna let it go. The tides are turning for me and unfortunately it means that a bunch of pollution, seaweed and shit from the deep comes along with it. i’ll clean it up in five more min
Mar 22, 2024
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It's easy to get trapped in the intense emotions of those moments, and I'm sorry you're feeling that way. Try to distance yourself from the event as much as you can (don't take your work home, do something you enjoy after work, take a de-stressing nap, etc.) I've been in various support positions for over 10 years at this point, and you eventually start to get a thick skin for the irrational jerks out there, but here are some methods you can use to reframe things when it feels like too much:
- Think about the relative importance of the task at hand. So many things we get bogged down with in our day to day work is practically meaningless in the grand scheme of things. "We're not saving lives." is a phrase I hear quite a bit, so unless you actually are, it might help to think of how ridiculous it is for the person on the other end to get worked up over something not going as planned.
- Consider your worth as an individual in that moment. Just because your job is to help others doesn't mean it's not their job to treat you like a fellow human. I've had several managers over the years that have really stepped up in situations that escalated past the point of reason. Those moments helped me realize I should be advocating for myself more.
- Remember you're not responsible for other peoples' reactions. I have seen people start fuming over the most basic of obstacles, while others have approached fairly large problems with a completely calm, collected demeanor. Even if you were at fault for something that got messed up, an explosive reaction from the other side just exposes the type of person they are. It's not about you or your competence!
Hang in there, and I hope some of this helps
Aug 13, 2024
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It’s okay, just not all the time!! Just a touch as a treat but then you MUST let it go.
Feb 28, 2025
Top Recs from @nicky999doors
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It will usually end up being the spark to a lovely moment or conversation
May 15, 2024
The amount of times my brain says “it’s over & you aren’t going to make it” is not good
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